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08/15/2011

Business Blogging – Why Every Business Owner Should Do It

Better Business Bureau is recommending that business owners consider some simple blog implementation strategies to heighten their business’ visibility on the web.

07/20/2011

Upload BBB's Seal to Your Facebook Page

Integrate the dynamic seal with social media!

06/01/2011

Building a Facebook Presence That Works For Your Business

Social media has become a dominating force in the eyes of today’s consumer. From YouTube to Facebook, consumers are turning to social media sites more than ever to get more connected to a business.

03/30/2011

How to Respond to Online Customer Complaints

The old adage is that a satisfied customer will tell three people and an unsatisfied customer will tell ten. However, with the advent of blogs, Twitter, and YouTube, disgruntled customers can now share their rant about a company for the whole world to hear.

02/14/2011

Upload the New BBB Accredited Seal

BBB has released a new version of the BBB Accredited business seal.

02/07/2011

Biz Bit: Coaching Workshop for Business Owners

Biz Bits: Enjoy Success through Greater Focus & Accountability. Presenter: Susan Katz, certified business coach and CEO, The Growth Coach, Baltimore.

11/16/2010

Fighting Cold and Flu Season in the Workplace

Cold and flu season is setting in and the close quarters of the workplace allow coworkers to easily trade germs.

11/15/2010

Earning Trust: Screening for BBB Accreditation

If your business is looking to become an accredited business, our process is pretty simple. But not all businesses qualify. Your business must demonstrate the ability to meet our standards for trust.

11/09/2010

BBB Offers Three Steps to Safely Dispose of Office Electronics

Disposing of outdated computers, printers and copiers the right way is not only important for protecting the environment; it also staves off the efforts of data thieves.

09/29/2010

BBB Small Business Advice: Writing a Privacy Policy

Online privacy policies have taken center stage as social networking sites and search engines have recently come under fire for sharing user information.

02/12/2008

Auto Dealerships Beware

Better Business Bureau (BBB) | Greater Maryland alerts businesses to be on the look out for a scam that is creeping its way across the country. According to complaints filed with Kentucky's BBB, R & K Wholesale and Distribution is sending invoices to car dealerships for DVDs on OSHA safety training. The problem is that the businesses had not ordered or received the DVDs.

10/01/2007

FTC-Labeling Alternative Fueled Vehicles

The Federal Trade Commission (FTC) prepared this booklet to help you comply with a new FTC rule that requires labeling on alternative fueled vehicles. The Labeling Requirements for Alternative Fuels and Alternative Fueled Vehicles Rule was issued in keeping with a directive in the Energy Policy Act of 1992. The Rule requires you to provide information to potential purchasers of alternative fueled vehicles to help them compare vehicles.

10/01/2007

FTC - Big Print. Little Print. What's the Deal? How to Disclose the Details

Computer sellers - online and brick-and-mortar - inundate consumers with advertisements for "free" or low-cost computers. The offers usually involve rebates of several hundred dollars off the computer's purchase price - if the consumer commits to a long-term contract for Internet service. Some of the offers may be good deals for consumers, but they are likely to involve complicated transactions.

10/01/2007

FTC - Clothes Captioning: Complying with the Care Labeling Rule

The Federal Trade Commission's (FTC) Care Labeling Rule requires manufacturers and importers to attach care instructions to garments. Updates to the Rule became effective on September 1, 2000. The Rule's section requiring a "reasonable basis" for care instructions has been changed to clarify what is required, and the definitions of "hot," "warm," and "cold" water have been changed to harmonize with the definitions used by the American Association of Textile Chemists and Colorists (AATCC).

10/01/2007

FTC - Complying With the Appliance Labeling Rule: Labeling Light Bulbs

Introduction What are the Requirements Who Must Comply What Products are Covered How to Comply Requirements for All Cartons of Covered Lamp Products Shipped Within or Imported into the U.S. Requirements for Promotional Materials Displayed or Distributed at the Point of Sale Requirements for Catalogs Testing and Sampling Requirements Record Keeping Requirements Submission of Test Data Records Supplying Specimens for Testing By a Laboratory Designated by the FTC Questions and Answers Introduction


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