Trust Is Broken: Business Accreditation Revoked!
The businesses listed below are former BBB Accredited Businesses. Accreditation to these companies was revoked by our Board of Directors.
To become or to sustain accreditation in your BBB, a company must accept and abide by our Code of Business Practices. Qualifying businesses are held to higher standards, so that you can have confidence in purchasing their products or services. BBB Accredited Businesses have promised to be accountable to you and to us. And, when they do not uphold their end of the bargain, we’ll report them to you, as we’re doing here.
To maintain accreditation, a business must:
· respond promptly to all consumer disputes regarding your purchase of products or services
· stay complaint-free, or not exceed an acceptable (low) level of complaints, and may not establish a pattern of complaints (example – bait & switch sales tactics)
· have up-to-date industry licenses as required by local, state and federal authorities
· follow BBB principles for ethical business and fair advertising
· not be subject to government action regarding their marketplace or customers
Accredited Businesses that fail to operate according to our standards for your trust are suspended. Upon our Board of Directors’ approval, their accreditation is revoked. You can find a report of these businesses here for approximately one year from the date we revoke their accreditation. To look for more information about these companies, we have provided links to their Business Reports for your convenience.
REVOCATIONS (listed alphabetically, date joined BBB, month/year of revocation, cause for revocation, and link to their Business Report)
All Pro Moving – Join Date August, 2008; Revocation May, 2009; Failure to comply with BBB’s arbitration program resulting from consumer dispute, thus unresolved complaint. Company is now operating as Charm City Movers with unauthorized use of BBB trademark.
Assured Home Services Inc. – Join Date August, 2004; Revocation May, 2009; violation of MD Securities Division cease/desist order for promoting business opportunity in Maryland
Beltway Roofing Inc – Join Date July, 2002; Revocation May, 2009; Failure to promptly respond to consumer complaint and make good faith effort to resolve complaint in accordance with generally accepted good business practices.
Capital Cleaning and Restoration Services, LLC – Join Date January, 2009; Revocation August, 2009; Failure to address, substantiate or modify advertising claims and failure to make good faith effort to resolve two complaints in accordance with generally accepted good business practices.
Debtscape Inc – Join Date January, 2005; Revocation December, 2009; Failure to promptly respond to consumer complaint and make good faith effort to resolve complaint in accordance with generally accepted good business practices.
Greater Maryland Roofing: Join Date September, 2008; Revocation March 2009; Failure to provide proof of licensing and bonding requirements for industry; pattern of complaint; delayed response to complaint.
Meineke of Parkville LLC: Join Date June, 2005; Revocation April 2009; Failure to promptly respond to consumer complaint and make good faith effort to resolve complaint in accordance with generally accepted good business practices.
Visual Concrete Inc.: Join Date June 2005; Revocation February, 2009; Failure to respond to consumer dispute; as of 2/28/09, the company did not provide of licensing renewal. Consumers are encouraged to check with Maryland Home Improvement Commission to verify license renewal before contracting with this business.