Listed alphabetically, date joined BBB, month/year of revocation, cause for revocation, and link to their Business Review
Advantage Remodeling Corporation: Join Date November, 2004; Revocation September, 2010; Failure to promptly respond to consumer complaint and make good faith effort to resolve complaint in accordance with generally accepted good business practices.
Dynamic Roofing Company: Join Date July 2002; Revocation April 2011; Failure to fulfill all licensing and bonding requirements of applicable jurisdictions and to provide all license and bonding information upon application/renewal for BBB accreditation.
Empire Roofing and Contracting: Join Date April 2011; Revocation August 2011; Failure to provide BBB with all information required to evaluate compliance with BBB standards - this may include but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
Honda of Annapolis: Join Date February 2002; Revocation August 2011; Failure to make a good faith effort to resolve disputes, which included arbitration as recommended by BBB staff and agreed upon by customer. BBB considered this business’s willingness to participate in recommended dispute resolution option in determining compliance with this standard.
INELIGIBLE TO RENEW
Listed alphabetically, date joined BBB, date Accreditation status was cancelled, cause for ineligibility to renew, and link to their Business Review
ABC Driver Education LLC: Join Date August 2009; Cancelled October 2010; Unresolved Complaint.
Ace Hardware & Hearth: Join Date May 2005; Cancelled August 2011; Failure to modify or substantiate online advertising claims of superiority.
American Carpentry Corporation: Join Date June 2004; Cancelled August 2010; Failure to renew MHIC license.
Aquaguard Waterproofing: Join Date April 2007; Cancelled January 2011; Company’s Headquarters in another BBB service area and fell below minimum requirement for BBB Accreditation.
Around the Clock Locksmith: Join Date February 2009; Cancelled January 2010; Volume of complaint, Unresolved Complaints, Serious Complaints, Pattern of Complaint and Government Action.
Dixie HomeCrafters, LLC/Gutter Guard, LLC: Join Date July 2004; Cancelled August 2011; Failure to resolve customer dispute.
DR Landscape: Join Date March 2011; Cancelled July 2011; Failure to fulfill all licensing requirements.
First Choice Automotive: Join Date January 2009; Cancelled February 2011; Complaint volume, unresolved complaint, and failure to arbitrate dispute as requested by customer.
Goldstein, Henderson, and Weiss: Join Date December 2009; Cancelled April 2011; Unanswered complaint, serious complaint, and failure to address complaint pattern.
Hog Wild Services LLC: Join Date August 2008; Cancelled October 2010; Failure to renew DNR license.
HW Accessories: Join Date June 2006; Cancelled April 2011; Failure to substantiate or modify online advertising claims of superiority.
Mac Awning Company, LLC: Join Date October 2009; Cancelled November 2010; Failure to fulfill all licensing requirements.
Maryland Lawn Sprinkler, Inc.: Join Date august 1997; Cancelled November 2010; Failure to fulfill all licensing requirements and complaint volume.
Total Makeover Home Improvement: Join Date December 2009; Cancelled February 2011; Unanswered Complaint and Serious Complaint.