Beware: Fake BBB Complaint Emails

1/18/2012

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Better Business Bureau continues to warn the public of a fake email that is purporting to be from a bbb.org email address about a recently filed complaint. We’ve previously received reports of individuals’ computer systems crashing from downloading the attached links.

If you receive this questionable email, BBB advises the following:

  • Do not open attachments or click on links
  • BBB is working with federal investigators, if you would like to assist in these efforts, please forward the email to phishing@council.bbb.org.
  • Delete the email.
  • If the email links or attachments were opened, please immediately run a virus scan.
  • BBB does as regular practice use email to notify businesses of customer complaints to ensure quick resolution to any consumer concerns.
  • If you're a business owner in the Greater Maryland and believe you have received a legitimate complaint, email info@greatermd.bbb.org for confirmation.
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