Many consumers have resolved to welcome 2012 by maintaining resolutions of getting into shape, exercising more and shedding extra pounds. Unfortunately, the lure of quick fixes and false claims can entice consumers into spending their hard-earned cash on schemes or businesses utilizing unscrupulous practices. Better Business Bureau of Greater Maryland is warning consumers to be aware of false claims and to consider carefully before investing money in a gym or health club membership, seeking council from a dietitian or nutritionist or purchasing weight loss products.
"According to the Centers for Disease Control and Prevention, about one-third of U.S. adults are obese," said Angie Barnett, president/CEO, BBB | Greater Maryland. "Experts consistently agree that the only way to permanently lose weight is to reduce caloric intake and increase exercise, which requires a change in lifestyle and eating habits."
Before beginning any exercise program or diet, BBB recommends that consumers consult a doctor for an assessment of overall health risk. Ask for a doctor’s advice on weight-loss options and exercise regimens that fit individual health status and abilities. If a consumer is looking to get into shape this year, BBB also advises the following tips:
- When joining a Gym/Fitness Facility/Health Club:
- Visit the facility prior to joining and check on cleanliness, adequacy of space, machines and qualifications of instructors. To verify accreditation on personal training certification programs, check with the National Commission for Certifying Agencies.
- Make sure to understand the terms and conditions of any special introductory offers, what the price will be once this period ends and what is included in your overall contract. The The Maryland Health Club Consumer Information informs what you should expect and/or require from your health club such as consumer rights.
- Ask about specific steps to cancel memberships and contracts, as some memberships automatically renew.
- Inquire what happens to money and membership if you move or if the company suddenly goes out of business.
- When seeking a qualified Dietician/Nutritionist:
- Consult the American Society for Nutrition or Academy of Nutrition and Dietetics for assistance in finding registered consultants. Look for credentials, such as C.C.N. (Certified Clinical Nutritionist), R.D. (Registered Dietitian) and C.N. (Certified Nutritionist) and ask if the issuing institution is accredited.
- Verify that the dietician or nutritionist follows health guidelines and does not recommend diets that may not align with a doctor, such as completely cutting out food groups, unless allergy related.
- Ask about related fees, as some insurance companies may cover all or part of this expense, while others will not. Don’t be afraid to compare prices to other dieticians or nutritionists.
- Request references, especially if seeking advice regarding a specific health issue. It is advisable to seek a dietician or nutritionist who has successfully treated others with the same condition.
- When purchasing weight loss products:
- Question what is seen or heard in advertisements. Media, such as newspapers, magazines, radio and television, do not always verify claims in their advertisements. For information on advertising review, check out BBB’s Code of Advertising.
- Avoid buyer’s remorse by researching a product before making a purchase. Don’t allow a sales person to smooth-talk or force you into a spur of the moment decision.
- Be wary of medical quackery. Ask for competent and reliable scientific evidence regarding product weight loss claims. Magazine articles, marketing materials and testimonials from “satisfied customers” are not substantial proof.
- If it sounds too good to be true, it most likely is. Be skeptical of products that claim to help you lose weight without diet, exercise or modification of lifestyle.
Prior to making a contractual or monetary commitment in any of the aforementioned ways, remember to conduct a BBB Business Review. You may also search the BBB’s Accredited Business Directory for all industries. To file a complaint or report a potential scam at Scam Source, please visit www.bbb.org.
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About the BBB System
BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business BBB Reliability ReportsTM and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 128 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than 4 million local and national businesses and charities. Please visit www.bbb.org for more information about the BBB System.