A BBB strategic goal and a promise to you is to increase consumer traffic to accredited businesses through bbb.org. When reviewing a company’s Reliability Report, consumers are able to determine at a glance whether the business is accredited (the seal is now prominently displayed) or whether a company’s membership accreditation has elapsed or been revoked.
If BBB accreditation has expired, that will be noted across the seal along with the date of expiration. “BBB accreditation is strictly voluntary, and a company may opt to not renew for reasons ranging from financial hardships to loss of value in the commitment to Standards for Trust”, states Angie Barnett, president/CEO.
If a business fails to uphold their contractual agreement to abide by BBB Standards of Trust and their membership accreditation is revoked or terminated, then “revoked” will be listed on the BBB Accreditation Seal and the date and cause of revocation will be listed in the text of the Reliability Report.
Cancellation of BBB accreditation is noted three months following the date and revocation for one year.
Make sure when consumers are searching for your company information through bbb.org, they are getting the most current and up-to-date company information. Review your own report by going to www.bbb.org and check out your company’s report and call your BBB Hotline at 410-400-4BBB to report a change of information.