During National Consumer Protection Week, your BBB wants to ensure that you and your loved ones are able to detect scams and make smart-buying decisions. Therefore, here are a few reminders on how BBB can assist your consumer needs.
Before choosing a home improvement contractor, tax preparer, auto repair shop, or photographer, check out their Business Review at www.bbb.org/reviews!
BBB provides reliable, unbiased information on businesses across the U.S. and Canada. You’ll find information on companies’ start date, complaint history, licensing information, principal owners, government actions and much more. Additionally, BBB provides ratings A through F to help you determine if the business is one you can trust.
Many people have reported trouble finding information to help them evaluate a charity. In addition to financial activity, BBB Educational Foundation bases charity evaluations on board oversight, honesty and integrity in donor solicitations and a commitment to privacy.
Dispute Resolution Services
When a dispute arises with a business, your BBB is here to help. At no charge, BBB accepts consumer complaints online, by fax and mail. We ask that you provide a detailed explanation of your complaint, any supporting evidence and your desired outcome. Then, BBB will forward your complaint to the business for a response. BBB acts a neutral party to help mediate disputes in hopes of a resolution where both parties are satisfied.
BBB representatives are available to educate members of organizations (i.e. Rotaries, senior centers, schools, churches, etc.) on common scams, identity theft and helpful tips to become a savvy consumer. If you would like for BBB to speak with your group, email firstname.lastname@example.org.
News & Social Media
Be sure to visit our News Center, Twitter and Facebook pages for the latest consumer tips and alerts!