Confident Consumer: Give from the Heart, Give Smart

Posted Wednesday, December 22, 2010
by Angie Barnett

While the holidays are a time when many people look to donate to charities, it is also when scammers are looking to receive by taking advantage of their kindness.

With so many people out of work and in need, it’s extremely important that you maximize the impact your holiday donations have by avoiding the common giving mistakes. A smart donor takes a hard look at a charity’s programs, finances and governance before making a donation. While almost all charities have the best of intentions, not all organizations meet standards or are well managed.

Fraudulent charities use valid-sounding names and employ telemarketing, direct mail and e-mail to solicit donations. Many scam artists use specific words, such as police, firefighter, veteran or children in their titles.

Your BBB wants to offer you the following tips on how to avoid charity scams and give wisely this holiday season.

Warning Signs

  • If you receive a call from an organization and are being pressured into donating, it is okay to hang up. Reputable charity organization representatives do not pressure donors into giving anything.
  • If you receive a thank you for a pledge that you didn’t make, be suspicious. If you do not recall making any donations, resist the current solicitation.
  • Avoid charities that offer to send a courier to receive your money.
  • Be aware of similar sounding names. Some phony charities use names that closely resemble those of respected, legitimate organizations. If you notice a small difference from the name of the charity you intend to deal with, call the organization you know to check it out.
  • There is a difference between “tax exempt” and “tax–deductible”. Tax exempt means the organization doesn’t have to pay taxes. Tax deductible means you can deduct your contribution on your federal income tax return.

Tips

  • Always ask for the charity’s name, address and phone number and some documentation on its programs
  • Inquire if the person contacting you is a professional fundraiser and what percentage of your donation will go to paying fundraising costs. Some charities hire professional fund­raisers for large-scale mailings, telephone drives, and other solicitations rather than use their own staff or volunteers, and then use a portion of the donations to pay the fundraiser’s fees.
  • Avoid giving cash donations and always request documentation of what you have donated.
  • Call the charity the person is ‘representing’ and inquire if they are currently soliciting donations and if the caller is in fact a representative of theirs.

  • Donors can check out BBB Wise Giving Alliance evaluations on national soliciting charities for free at your BBB.

Comments

Roberta, Can you email me at jthomas@greatermd.bbb.org so we can discuss your concern?
Comment By Jody Thomas, BBB At 1/13/2011 2:31 PM
Hi BBB, I donated to several known charities during this past December. I recently began receiving numerous calls from the following telephone number. It is never a live person. A voicemail states that they are a national marketing firm that represents numerous political entities and non-profit organizations. They don't state the name of their organization, and they call me four times/day. The menacing calls begin at 9:30 AM and continue at intervals throughout the day every day. I called the number that displays on my caller ID, and they have another voicemail that advised the same information above, and then advises that they are exempt from the national do not call list registry. They allow a time for the recipient to give their phone # to be placed on their "do not call" list, however, they advise that it will take them three months for them to cease calling your number. (I don't believe this!! Their number is : 888-243-2981). They further advise that you can expect to hear from them daily for the next three months!!! (THIS IS HARRASSMENT AT IT's WORST!!) What can I do to stop this horrendous torture???? I called the FTC telephone # to report this situation, and gave that number for investigation: The number that I called is: 888-382-1222. What else can I do to stop this? Please help!! (I'll NEVER donate to any charity EVER again!!)
Comment By Roberta Drozynski At 1/12/2011 9:47 PM

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