Posted Tuesday, October 20, 2009
by Angie Barnett
Now isn’t this the lowest of the low? A service designed to provide communication assistance to persons with hearing or speech disabilities (TRS) is now a tool of communication for scam artists.
What do business owners of a Baltimore County restaurant, an Anne Arundel awning company and a local flooring company all have in common?
They all reported to BBB receiving a phone call from a communications assistant (CA) who was facilitating a call between an alleged disabled person and a business to place an order using the Telecommunications Relay System (TRS).
After the initial TRS conversation, the business transaction moves to email communications.
The buyer wants to purchase a large quantity and high dollar value of items from the business owner with few or no questions ever asked about the actual product (warning!).
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