Sadly, I can’t count myself lucky enough to have world travel under my belt (world travel would result in a much larger belt size!). A lucky local Marylander sent BBB an email in late July notifying us of her recent visit to Montego Bay, Jamaica in July. But as luck would have it, when our lucky traveler returned home, she discovered BBG Communications had billed her $41.91 for an international collect phone call and lead to a lot of unfortunate financial “mess”!
A quick search for BBG Communications using www.bbb.org reports this international telecommunication company has an “F” rating due to 592 complaints filed within the past 36 months. To top it off, 172 of those complaints remain unanswered. According to BBB in San Diego (which services BBG’s geographic location), consumer complaints allege extreme rates for international phone calls, failure to provide notification of the rates, and charges for calls when the call was not connected.
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