This week’s story is the proverbial good news/bad news. The bad news is Verizon Wireless has possibly charged millions of dollars to customers for problematic “data usage” charges. If your cell phone carrier is Verizon, check bill ASAP! The good news?  Verizon Wireless, one of the nation’s largest cell phone company with 84 million customers “owned up” to possible consumer billing errors. They stated publicly they are committed to give deserving customers retroactive refunds which could range from a few dollars to more than $100 per phone line.

So, this week your job (should you choose to accept it!) is to pull out your old Verizon Wireless statements and search for charges (usually $1.99) for “data usage.” Consumer’s also report billing errors in the amount of $9.99 for “premium text message charges” – a service that requires a “double opt-in” for consumer agreement to the charge! 

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