BBB | Greater MD is warning senior citizens to be aware of an emerging telephone scam that is preying on grandparents nationwide. BBB has received reports about grandparents from California to New Hampshire who thought they were aiding their grandchildren by providing money for an emergency situation but were in fact giving thousands of dollars to Canadian con artists.
Generally, the scam works like this - the grandparent receives a distressed phone call from who they believe is their grandchild. The supposed grandchild typically explains that they are traveling in Canada and have been arrested or involved in an auto accident and need the grandparent to wire money to post bail or pay for damages-usually amounting to a few thousand dollars. While many seniors have reported the scam without falling prey to it, unfortunately, many others have been victimized. One well-meaning grandmother sent $15,000 to scammers, thinking she was helping a grandchild who had been in an auto accident.
"This scam is just despicable because it preys on the emotions of seniors who want nothing more than to ensure the safety of their grandchildren," said BBB Greater | MD president & CEO, Angie Barnett. "The key to avoiding this scam is to remain calm despite the 'emergency' nature of the call and to verify the identity of the caller. Too often people are allowing themselves to get caught up in the false sense of urgency and they end up making emotional, instead of logical, decisions."
The Canadian Anti-Fraud Call Center reported a significant increase in complaints for this scam. In 2007, the Center received 128 complaints on this type of scam; since the beginning of this year, nearly 350 complaints have been filed, and about half were filed in July and August alone.
Law enforcement officials are not certain how perpetrators are obtaining phone numbers for so many senior citizens across the U.S. However, it is believed that scammers are most likely calling random numbers until they happen to reach a senior citizen. The scammers' basic tactic is to pose as a grandchild and let the unsuspecting grandparent fill in the blanks. For example, the scam caller might say, "It's me, your favorite grandchild," to which the grandparent will guess the name of the grandchild it sounds the most like, and then the call proceeds from there.
To protect themselves from this scam, and other scams that may use a distressed loved-one tactic, BBB is advising seniors to confirm the status of the individual by calling them directly or verifying the story with other family members before taking any further action. Another method is to ask personal questions to the person on the other end; ask only questions to which your grandchildren will know the answers.
BBB also advises that any request to wire money through Western Union or MoneyGram should be seen as a "red flag" and an immediate tip-off that the call may be part of a scam. Funds sent via wire transfer are hard to track once received by scammers and are usually not recoverable by law enforcement or banking officials.
For anyone victimized by this type of distressed loved-one call, BBB recommends reporting the incident immediately to the Maryland State Police, www.mdsp.org and the MD Attorney General's office, www.oag.state.md.us If funds have been wired to Canada, contact the Canadian Anti-Fraud Call Centre. They can be reached through their Phonebusters hotline at 1-888-495-8501 or online www.phonebusters.com.
For more information from BBB on common scams and advice on avoiding consumer fraud, visit www.bbb.org.
About BBB of Greater Maryland
Headquartered in Baltimore, BBB of Greater Maryland is a non-profit organization that was established in 1922. It serves 18 Maryland counties and Baltimore City. In the first six months of 2008, BBB provided 534,013 Reliability Reports on businesses in its service area. BBB of Greater Maryland is supported by Accredited Businesses that have passed a comprehensive review, met 13 standards of trust, and that agree to uphold those standards including commitments to advertise honestly, and to address marketplace disputes quickly, respectfully, and reasonably. For more information please contact BBB of Greater Maryland at 410-347-3990 or visit www.bbb.org.